Developer of customer service automation platform designed to bring practical applications of deep learning and artificial intelligence into customer service operations. The company's platform analyzes incoming messages, predicts meta-data, routes cases, provides agents with suggestions, and automates responses to increase the quality and efficiency of customer conversations across text-based communication channels like email, chat, social media, and mobile messaging, enabling companies to scale their customer service operations and live up to and exceed rising customer expectations.
Operator of a wholesale platform designed to help retailers discover new brands and products they can stock in their stores. Powered by machine, the platform simplifies the end-to-end wholesale buying and selling process in one place, at scale. The company's marketplace makes it simple for retailers to build wholesale relationships that are more successful and more profitable via flexible payment terms, efficient shipping options, and easy-to-use ordering and inventory management tools.
Developer of online applications intended for e-commerce merchants. The company provides a toolkit that delivers a comprehensive suite of ecosystem-leading applications, thereby enabling clients to run their businesses in an enhanced manner, grow faster and deliver experiences to their customers.
Justuno is a website marketing automation platform that helps businesses convert more website traffic into customers through personalized onsite experiences, such as pop-ups, quizzes, and product recommendations.