PagerDuty Inc is a digital operations management platform that manages urgent and mission-critical work for a modern, digital business. Its PagerDuty Operations Cloud combines artificial intelligence (AI) operations (AIOps), automation, customer service operations, and incident management with a generative AI assistant to create a flexible, resilient, and scalable platform to protect revenue and improve customer experience, improve operational efficiency, and mitigate the risk of operational failures. The company generates revenue predominantly from cloud-hosted software subscription fees and term-license software subscription fees. Geographically, the firm derives amore
San Francisco, United StatesSoftware & SaaSEnterprise
Developer of a cloud-based suite specialized in the management of human resources from recruitment and onboarding, to learning, performance and succession planning backed by people analytics. The company's unified talent management platform offers fully integrated talent management software, including products related to hiring, employee onboarding, performance management, learning and career development and succession management, enabling multinational organizations with end-to-end service across both strategic and operational levels.
Developer of customer service automation platform designed to bring practical applications of deep learning and artificial intelligence into customer service operations. The company's platform analyzes incoming messages, predicts meta-data, routes cases, provides agents with suggestions, and automates responses to increase the quality and efficiency of customer conversations across text-based communication channels like email, chat, social media, and mobile messaging, enabling companies to scale their customer service operations and live up to and exceed rising customer expectations.
Developer of a cloud-based network platform designed to digitalize and automate financial processes. The company provides a smart business network that connects buyers and sellers for automated, compliant and secure exchange of orders, invoices, payment instructions and other business documents, thereby helping businesses streamline their order-to-cash and purchase-to-pay processes while unlocking the full potential of accurate and reliable business data.
Developer of an open-source time-series database platform designed to manage and analyze large volumes of time-stamped data. The company's database platform allows users to handle large workloads, and store data produced by IoT devices, applications, networks, containers, and computers among others, and also offers a scripting and query engine designed specifically to transform time series data into insights, enabling clients to make informed real-time decisions.