DigitalGenius

Developer of customer service automation platform designed to bring practical applications of deep learning and artificial intelligence into customer service operations. The company's platform analyzes incoming messages, predicts meta-data, routes cases, provides agents with suggestions, and automates responses to increase the quality and efficiency of customer conversations across text-based communication channels like email, chat, social media, and mobile messaging, enabling companies to scale their customer service operations and live up to and exceed rising customer expectations.

Partnerships

 

  

  

 

  

  

 

  

  

Clients