Developer of conversational AI-powered software designed to increase internal and external customer satisfaction. The company's platform uses a domain-specific language to communicate with employees, internal IT, and off-the-shelf software (COTS) to have contextual conversations, enabling businesses to eliminate maintenance and upkeep required from traditional UI-based records and playback automation platforms.
Developer of a cloud-based customer experience management platform designed to transform text data written in natural language and voice recordings such as customer reviews and speech records. The company's platform offers text analytics, data analytics, enterprise search engines, intelligent search options, sentiment analysis, content classification, and other related services, enabling companies to convert non-structured data into structured data.
Developer of a business-critical software platform intended to create a detailed analysis of existing systems on the basis of tried and tested methods. The company's platform helps to optimize grown software landscapes in such a way that the company can work efficiently, up-to-date and error-free with customers and suppliers, enabling clients to support their business-critical applications through development processes and user experiences.
Operator of a low-code digital platform intended to help companies to offer experiences that people love. The company's platform helps sales, service, and operations teams to build customer relations, also provides a schedule callback or even an appointment at a future date, accepts payments via multiple platforms, and uses a device's built-in GPS to deliver location-aware workflows for deliveries appointments, enabling businesses to provide customer satisfaction, drive revenue and offer contact center productivity.