CXone Expert

Proofpoint is a cybersecurity and compliance company founded in 2002 by Eric Hahn. Headquartered in Sunnyvale, California, it has grown to over 5,000 employees and serves more than 2 million customers globally, including a significant portion of the Fortune 1000. The company went public in 2012 and was acquired by Thoma Bravo in 2021 in a notable transaction valued at $12.3 billion. Proofpoint offers a cloud-native platform that protects people, data, and brands from advanced threats and compliance risks. Its key services include email and advanced threat protection, identity-based threat protection, data protection, compliance supervision, and security for cloud and social media channels. The company analyzes billions of emails and cloud accounts daily, effectively stopping over 99% of advanced threats. With a strong customer satisfaction rate exceeding 95% and a renewal rate above 90%, Proofpoint maintains a robust presence in the cybersecurity landscape.

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Hyatt is an operator of owned (3% of total rooms) and managed and franchised (97%) properties across about 30 upscale luxury brands, which includes vacation brands (Apple Leisure Group, Hyatt Ziva, and Hyatt Zilara), the recently launched full-service lifestyle brand Hyatt Centric, the soft lifestyle brand Unbound, the wellness brand Miraval, and the midscale extended-stay brand Studios. Hyatt acquired Two Roads Hospitality in 2018 and Apple Leisure Group in 2021. The regional exposure as a percentage of total rooms is 63% Americas, 15% rest of world, and 22% Asia-Pacific.

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