Developer of enterprise and customer engagement software intended for organizations to deliver proactive, predictive and hyper-personalized experiences. The company through its platform offers digital infrastructure optimization, artificial intelligence and automation, workforce management and customer experience enhancement, catering to retail, financial services, government and healthcare industries.
Deutsche Telekom merged its T-Mobile USA unit with prepaid specialist MetroPCS in 2013, and that firm merged with Sprint in 2020, creating the second-largest wireless carrier in the us. T-Mobile now serves 77 million postpaid and 21 million prepaid phone customers, equal to around 30% of the us retail wireless market. The firm entered the fixed-wireless broadband market aggressively in 2021 and now serves more than 5 million residential and business customers. In addition, T-Mobile provides wholesale services to resellers.