Developer of customer engagement software. The company's Voice of Customer programme consists of tools to conduct voice and digital surveys over multiple platforms which measure net promoter score and customer satisfaction and experience and are quick and easy to launch from organization's websites, enabling clients to gain insight and intelligence about their customers and thereby their deepen the relationship.
Developer of an online customer feedback management platform designed to help businesses to identify their loyal customers. The company's software-as-a-service platform helps clients enhance and monetize their B2B account experience by automatically measuring and analyzing feedback thus reducing churn through close-loop tools, the intelligence of text, sentiment and revenue analytics, enabling them to retain, increase their customer loyalty automatically and in real-time.