Prospa is a growth partner building the next generation of leading ecom brands.
Prospa builds retention systems that increase repeat purchase rate, protect margin and turn CRM into a true revenue channel - not an afterthought.
Their Klaviyo work is commercially driven. Every flow, campaign and segment is designed around contribution, LTV and cash efficiency. We don’t send emails for engagement. We build lifecycle systems that drive measurable profit.
What we deliver:
Full Klaviyo account builds and restructures Revenue-driving flow architecture (welcome, post-purchase, replenishment, winback, subscription, VIP) Advanced segmentation and behavioural targeting Campaign planning aligned to margin and inventory Integrated SMS strategy Ongoing optimisation and testing frameworks They align retention with paid media and finance so your acquisition and CRM strategies work together - not in silos. Creative insights from paid social inform lifecycle messaging. Margin targets shape promotional cadence. Forecasting informs campaign strategy.
Beyond CRM, Prospa operates across:
Paid Social Paid Search Creative production and testing systems This allows them to build unified growth plans where acquisition feeds retention, retention improves blended CAC, and performance is measured against contribution.
They partner with brands across fashion, beauty, wellness and home, helping them move from reactive marketing to structured, scalable growth.
Directory tier: Gold Master