Provider of intelligence-driven marketing and sales automation services intended to help growing businesses make meaningful connections with their customers. The company's customer experience automation platform (CXA) offers marketing automation, email marketing, transactional email, sales automation, and customer relationship management (CRM), providing clients with a personalized, automation-first approach that allows teams to save time and effectively connect with customers.
Developer of reviews collection and management solutions designed to collect genuine texts and video reviews from happy customers. The company's platform helps increase advertisement click-through rate, lowers its cost-per-click, provides past customer reviews to build trust in the company, displays product review solutions for growing brands, manages online reputation across third-party platforms, and more, thereby helping brands build trust through review collection.
SparkLayer is the powerful platform that transforms your existing website into a fully featured B2B solution. Rapid to setup, simple to use, and integrates beautifully with your existing systems.
Salesforce is a leading American technology company founded in 1999, known for pioneering cloud-based customer relationship management (CRM) software. Headquartered in San Francisco, California, Salesforce operates globally with offices in various countries, including Australia, India, Germany, the UK, Japan, France, Ireland, and Spain. The company serves businesses of all sizes, helping them achieve digital transformation through automation and customer-focused platforms.
Salesforce offers a comprehensive AI-powered CRM platform that is accessible from any device. Key components include Sales Cloud for automating sales processes, Service Cloud for customer support automation, and Marketing Cloud for managing marketing efforts. The company also provides various platform tools, such as Apex for data processing, Visualforce for custom user interfaces, and Salesforce Lightning for enhanced UI experiences. Additionally, Salesforce has developed mobile applications and a vibrant ecosystem through its AppExchange marketplace, which features a wide range of applications.