LiveAgent

LiveAgent is a multi-channel customer support software platform developed by QualityUnit, based in Bratislava, Slovakia. Founded in 2004 by Viktor Zeman and Andrej Harsani, LiveAgent was created to address customer service challenges faced by its founders. The platform has grown to serve over 40,000 businesses globally, reaching more than 150 million users. LiveAgent offers a comprehensive suite of tools designed to enhance customer service, including live chat software, a ticketing system, help desk functionality, a knowledge base, and call center software. The platform has evolved significantly since its initial launch, focusing on improving interactions between customers and businesses. LiveAgent has received multiple industry awards for its software, highlighting its effectiveness and user-friendliness. The company operates with a commitment to affordability and customer-centric design, aiming to make excellent customer service a standard practice.

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