Developer of a call center automation platform intended to increase client efficiency while improving both agent engagement and customer experience. The company's platform provides an automated manager for the client's contact center agents with rules that are triggered in real-time by their actual service level conditions and for monitoring schedules, call volume, and workflow, enabling clients to achieve increased productivity and a highly measurable return on their investment.
Developer of an enterprise sales engagement platform intended to accelerate revenue by improving the productivity, visibility, and effectiveness of sales teams. The company's cloud-based platform integrates with CRM platforms and automatically captures shareable data insights on all buyer interactions on the platform and delivers them directly to representatives within their workflows, enabling clients to focus efforts on the right accounts, contacts, and opportunities, prioritize daily sales activities and optimize engagement across the funnel and helps B2B sellers ensure potential buyers are engaged at exactly the right time.
Operator of a call intelligence platform intended to help clients to track calls from the website. The company's software helps to analyze exactly which marketing activity resulted in which sales and optimizes the chance of those sales closing, enabling businesses to sell more and increase revenue.