HomeServe USA is a prominent provider of home emergency repair plans and solutions in the United States and Canada. Based in Norwalk, Connecticut, the company was established in 2003 as a subsidiary of HomeServe plc. It focuses on protecting homeowners from the costs and disruptions associated with plumbing, electrical, HVAC, and other home emergencies by offering affordable coverage plans and access to a network of local contractors. HomeServe USA serves over 4.2 million customers and has completed nearly 2.9 million repairs.
The company offers a range of home repair coverage plans that include water and sewer line repairs, electrical system repairs, HVAC services, plumbing, and other emergency protections. HomeServe USA partners with over 550 municipal, utility, and association partners to deliver its services, enhancing its reach and effectiveness in managing home assistance contracts. The company emphasizes customer-focused service and has built a strong reputation, holding an A+ rating from the Better Business Bureau.
Provider of intelligence-driven marketing and sales automation services intended to help growing businesses make meaningful connections with their customers. The company's customer experience automation platform (CXA) offers marketing automation, email marketing, transactional email, sales automation, and customer relationship management (CRM), providing clients with a personalized, automation-first approach that allows teams to save time and effectively connect with customers.
Developer of reviews collection and management solutions designed to collect genuine texts and video reviews from happy customers. The company's platform helps increase advertisement click-through rate, lowers its cost-per-click, provides past customer reviews to build trust in the company, displays product review solutions for growing brands, manages online reputation across third-party platforms, and more, thereby helping brands build trust through review collection.
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Developer of a cloud-based application integration platform designed to connect organizational applications, data, and devices. The company's platform offers an integration software suite for connecting any application, data source, or device using APIs whether in the cloud or on-premises using open-source technology, enabling businesses to re-architect their SOA infrastructure from legacy systems, proprietary platforms, and custom integration code to create business agility and gain competitive advantage.