Concentrix Corporation is a global leader in customer experience (CX) solutions and technology. Headquartered in Fremont, California, the company operates in over 70 countries and serves more than 2,000 clients, including over 100 Fortune Global 500 brands. With a workforce of over 100,000 employees, Concentrix provides a wide range of services across various industries, including telecommunications, healthcare, financial services, and retail.
Founded in 2006 as a business unit of SYNNEX Corporation, Concentrix has grown significantly through strategic acquisitions and a focus on digital transformation. The company offers comprehensive solutions in customer engagement, technology optimization, and business transformation. Its services include customer support, back-office automation, IT consulting, and product development. Concentrix has received numerous awards for its innovative approach and commitment to excellence in customer service.
Converge Technology Solutions Corp is a Canadian company building a platform of regionally focused Hybrid IT infrastructure providers that deliver breed solutions and services in the United States. The solutions provided include multi-cloud solutions, the blockchain, resiliency, and managed services, enabling the company to address the business and IT issues that public and private-sector organizations face. It has three operating segments: North America, Germany, and UK.