CM.com provides cloud software for conversational commerce that enables businesses to deliver a superior customer experience. It has four operating segments; Communication Platform as a Service includes revenue from omnichannel messaging (such as Bulk SMS, WhatsApp, Apple Business Chat, and RCS) and voice services, Software as a Service segment provides organizations with a portfolio of services that contribute to the optimization of their mobile business journey with (potential) clients. Customers pay monthly subscription fees for access to these platform features, Payments include revenue from online and point-of-sale payments consisting of settlement and start ratemore
Provider of intelligence-driven marketing and sales automation services intended to help growing businesses make meaningful connections with their customers. The company's customer experience automation platform (CXA) offers marketing automation, email marketing, transactional email, sales automation, and customer relationship management (CRM), providing clients with a personalized, automation-first approach that allows teams to save time and effectively connect with customers.
Developer of reviews collection and management solutions designed to collect genuine texts and video reviews from happy customers. The company's platform helps increase advertisement click-through rate, lowers its cost-per-click, provides past customer reviews to build trust in the company, displays product review solutions for growing brands, manages online reputation across third-party platforms, and more, thereby helping brands build trust through review collection.
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