Developer of workforce optimization and customer interaction analytics software intended to enrich and understand human interactions. The company's customer engagement software provides services like call recording, quality management, speech analytics, workforce management, and performance management, enabling businesses to get analytic insights to catalyze growth through customer service contact centers.
Designer and provider of digital and technology services intended to provide a digital experience that advances the human experience. The company offers content management systems, multi-site platforms, design systems, decoupled architecture, customer data platforms, commerce and salesforce platform development, thereby providing an experience that customers embrace.
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8x8 Inc provides contact-center-as-a-service and unified-communications-as-a-service software applications to approximately 2.5 million users. The company's unified platform enables omnichannel communication to assist employees in communicating across voice, video, text, chat, and contact centers. The Company also generates revenue from sales of hardware and professional services, which are complementary to the delivery of its integrated technology platform.. Geographically, it derives a majority of revenue from the United States.