Developer of workforce optimization and customer interaction analytics software intended to enrich and understand human interactions. The company's customer engagement software provides services like call recording, quality management, speech analytics, workforce management, and performance management, enabling businesses to get analytic insights to catalyze growth through customer service contact centers.
Minneapolis, United States of AmericaSoftware & SaaSEnterprise
8x8 Inc provides contact-center-as-a-service and unified-communications-as-a-service software applications to approximately 2.5 million users. The company's unified platform enables omnichannel communication to assist employees in communicating across voice, video, text, chat, and contact centers. The Company also generates revenue from sales of hardware and professional services, which are complementary to the delivery of its integrated technology platform.. Geographically, it derives a majority of revenue from the United States.
Campbell, United States of AmericaProfessional Services
Developer a customer engagement platform designed to empower organizations to deliver exceptional experiences. The company's platform offers cloud contact centers, call conferencing, call recording, email, business intelligence, interactive voice response, data analytics, and outbound voice over internet
protocol systems, enabling businesses to build relationships with their customers and deliver contextual customer experience.