Buckinghamshire Council

Buckinghamshire Council is a unitary local authority in England, formed in April 2020 by merging one county council and four district councils. It is responsible for delivering around 750 public services to residents, businesses, and vulnerable groups throughout Buckinghamshire. The council emphasizes a customer-centric approach, utilizing digital tools for service delivery through online portals, phone, and in-person access. The council's key services include waste and recycling management, planning and building control, education and family services, social welfare and crisis support, and financial and civic services. Notable initiatives include the "Helping Hand" program, which assists over 40,000 individuals with essential needs, and support for Ukrainian refugees. The council also develops custom applications to enhance service delivery, such as ServiceNow-based tools for crisis response and a Family Information Service that provides tailored advice. Engagement with residents, businesses, and community groups is central to the council's operations, ensuring that policies reflect the needs of the community. The council collaborates with partners like Buckinghamshire Healthcare NHS Trust and Buckinghamshire Fire & Rescue to improve integrated public services.

Partnerships